Who is responsible for data processing?
With respect to this Privacy Policy and this website, we inform you that the data controller is:
Company name: Hoist Finance Spain, S.L.
TAX ID: B87547659
Address: Avenida de Manoteras 44, 1ª planta 28050, Madrid.
Contact e-mail: protecciondatos@hoistfinance.com
What information we hold, why we process it and how long we keep it for
We only use your information for debt collection and associated processes. In some cases we have outsourced our activities to third parties, who manage debt collection activities on our behalf.
This Privacy Policy describes the various processing activities that we, as data controllers, carry out on your personal data in the context of our activities.
To pursue the aforementioned purposes, we process personal data as data controllers when we receive and store customer data.
Further details on these data processing operations are set out below:
Your Data Protection Rights
Right of Access: You have the right to request a copy of the information we hold about you. If you would like a copy of all or part of your personal information, please contact us. We will respond to your request within one month.
Right to rectification: We want to make sure that your personal information is accurate and up to date. You may ask us to correct or delete information that you believe is inaccurate. We may ask you to provide reasonable evidence to verify your request.
Right to restrict processing: If you believe that the personal information we hold is inaccurate, unlawful or that we do not have a legitimate interest, you may request that we restrict any processing until it is rectified.
Right to object to processing: You may object to us processing your data for the performance of a task carried out in the public interest or based on our legitimate interest.
Right to data portability: This right allows you to obtain in a structured and commonly used format, and to reuse the information you have provided to us for your own purposes and to have it transmitted directly to different services. This applies only to information that we use on the basis of your consent or on a contractual basis.
Rights related to automated decision making and profiling: You have the right to be protected against the risk of potentially harmful decisions being made without human intervention. This right applies when a decision is based solely on automated processing and produces a legal effect or similar significant effect. If this is the case, we must ensure that you can obtain human intervention, express your point of view and have the opportunity to challenge it. We will also explain the rationale for the decision.
Profiling is defined as any form of automated processing intended to evaluate certain personal aspects of an individual for the purpose of analyzing or predicting aspects of his or her personal circumstances, behaviors or abilities. The processing must be fair and transparent, use appropriate mathematical or statistical procedures, employ appropriate controls to minimize inaccuracies and protect personal data.
We do not use automated individual decision making
Right to erasure (“right to be forgotten”): You can ask us to delete information we hold about you when it is no longer necessary for the purposes for which it was collected; when you withdraw any consent you have given to its processing; when you object to our processing it (see above); or when our processing is unlawful. But please note that we are subject to certain legal obligations that prevent us from immediately deleting all of your information. For example, we are required by law to retain certain data for anti-money laundering purposes for at least five years. However, any data that we are prohibited from deleting will be blocked and, when we are no longer obligated to retain it, it will be deleted.
Right to lodge a complaint: You have the right to lodge a complaint with the Spanish data protection supervisory authority, Agencia Española de Protección de Datos https://www.aepd.es/es .
Changes to this privacy policy
Hoist Finance reserves the right to change the content of this privacy policy at any time. The most current privacy policy will be the version posted on our website. Any changes will be effective as of the date the revised version is posted.
This privacy policy was last updated: 02/08/2024
How to contact us
You can contact our Group Data Protection Officer directly at:
Hoist Finance Spain, S.L. Data Protection Officer.
E-mail: protecciondatos@hoistfinance.com
Address: Avenida de Manoteras 44, 1ª planta 28050, Madrid.
